Contact
Contact Us
We are here to help.
Whether it is a question about sizing, an order update, a return or a concern, you can reach the KareEx team using the details below. We read every message and aim to reply promptly during working hours (Monday to Saturday, Asia/Kolkata time).
Business & seller details
- Registered business name
- [CONFIRM: registered legal entity name]
- Brand
- KareEx
- Registered address
-
5/219A Purana Kanpur,
Kanpur, Uttar Pradesh 208002,
India - GSTIN
- [CONFIRM: GSTIN]
Customer care
- admin@aygay.in
- Phone
- [CONFIRM: customer-care phone number]
- Working hours
- Monday to Saturday, 10:00 to 18:00 (IST)
For the fastest help with an order, please include your order number in your message.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address complaints and concerns from our customers.
- Name
- [CONFIRM: Grievance Officer name]
- Designation
- [CONFIRM: Grievance Officer designation]
- [CONFIRM: Grievance Officer email]
- Phone
- [CONFIRM: Grievance Officer phone]
- Address
-
5/219A Purana Kanpur,
Kanpur, Uttar Pradesh 208002,
India
The Grievance Officer will acknowledge your complaint within 48 hours of receipt and will endeavour to resolve it within one month from the date of receipt. When you raise a complaint, you will be provided with a unique ticket / complaint number so you can track its progress.
KareEx support wear is intended for general comfort and support and is not a substitute for professional medical advice. Please consult your healthcare professional about what is suitable for you.