Frequently Asked Questions
Help Centre
Frequently asked questions
Answers to the questions we hear most often about the KareEx 2-in-1 Postpartum Support Belt, sizing, orders and returns. If you do not find what you need, get in touch and we will be glad to help.
About the product
What is the KareEx 2-in-1 Postpartum Support Belt?
It is an adjustable support belt designed to offer gentle, comfortable compression across the abdominal and pelvic area during the postpartum period. The 2-in-1 design combines abdominal and pelvic support in a single belt with an adjustable fit. It is comfort and support wear — not a medical treatment.
What is it made of, and how does it fasten?
The belt is made of neoprene and closes with a hook-and-loop (Velcro) fastening, so you can adjust the fit and firmness to what feels comfortable for you.
What sizes and colours are available?
The belt is adjustable to fit a waist of approximately 30 to 46 inches, and is available in two colours: Skin and Black. Each pack contains 1 unit (Net quantity: 1).
How should I choose my fit?
Measure around your waist and choose within the adjustable 30 to 46 inch range. Because the closure is fully adjustable, you can loosen or tighten the belt through the day for a comfortable, supported feel. If you are unsure what is right for your stage of recovery, please follow the guidance of your healthcare professional.
Where is it made?
Country of origin: India. Manufacturer: BHANVARESHVAR. Model: AQ001.
How do I care for the belt?
[CONFIRM: care / washing instructions.] As a general guide for neoprene items, gentle hand-washing and air-drying help keep the fabric and fastening in good condition. Please refer to the care information supplied with your product.
Using the belt safely
Is the belt a treatment for a medical condition?
The KareEx belt is a comfort-and-support garment, not a treatment. It is not intended to diagnose, treat, cure or prevent any condition, and it is not a substitute for professional medical care. If you have any medical concerns — including after a caesarean or other delivery — please speak with your doctor, physiotherapist or midwife before use.
When and how long can I wear it?
Wear it for comfortable support during everyday activities, adjusting the fit as needed. We recommend following the wearing guidance provided with the product and any advice given by your healthcare professional. If wearing the belt ever feels uncomfortable, remove it.
Pricing, orders & delivery
How much does it cost?
The belt is priced at Rs 680 (MRP Rs 1,399). All prices shown are in Indian Rupees (INR) and the MRP is inclusive of all taxes.
How is my order shipped, and how long does delivery take?
[CONFIRM: dispatch time, delivery estimate, serviceable pincodes and any COD terms.] Full details are set out in our Shipping & Delivery Policy.
Which payment methods do you accept?
[CONFIRM: accepted payment methods, e.g. UPI, cards, net banking, COD.]
Returns & support
What is your return and refund policy?
[CONFIRM: return window, condition requirements, refund timeline and method, and who bears the return-shipping cost.] Please see our Return & Refund Policy for the full terms before placing your order.
How do I contact KareEx?
You can email us at admin@aygay.in or call [CONFIRM: customer-care phone number] during our working hours (Monday to Saturday, IST). If you have a complaint, our Grievance Officer will acknowledge it within 48 hours and aim to resolve it within one month. Full contact details are on our Contact Us page.
KareEx support wear is intended for general comfort and support. It is not intended to diagnose, treat, cure or prevent any disease or condition, and it is not a substitute for professional medical advice. Please consult your healthcare professional about what is suitable for you.